workplace skills

Workplace skills Courses Offered

For a list of our IT related Courses please click here. 

  1. 50 One-Minute Tips for Retaining Employees
  2. 50 One-Minute Tips for Trainers
  3. 50 One-Minute Tips to Better Communication
  1. A Practical Approach for Increasing Sales Results
  2. Accountability
  3. Account Essentials
  4. Achieving Job Satisfaction
  5. Achieving Supervisory Excellence
  6. Advanced Interpersonal Communication
  7. Applying Leadership Principles
  8. Appraising Performance 
  9. Basics of Budgeting 
  10. Becoming a Successful Supervisor 
  11. Better Business Writing
  12. Building and Closing the Sale 
  13. Business Etiquette & Professionalism 
  14. Call Center Management 
  15. Change Management 
  16. Change Management for Employees 
  17. Change Management for Managers 
  18. Change Management Foundation & Practitioner 
  19. Change Management Practitioner 
  20. Coaching and Counseling 
  21. Communicating Across Cultures 
  22. Communicating with Employees 
  23. Communication Skills for Leaders 
  24. Conflict Management 
  25. Consulting Skills 
  26. Creating a High-Performance Team 
  27. Customer Relationship Management 
  28. Customer Service Nightmares 
  29. Customer Service Via Phone and Email
  30. Dealing with Challenging Customer Interactions 
  31. Delegation Skills for Leaders 
  32. Delivering Effective Training Sessions 
  33. Developing and Presenting Successful Training for Non-training Professionals 
  34. Developing Positive Assertiveness 
  35. Developing Self-Esteem 
  36. Developing Yourself as a Leader 
  37. Effective Contract Negotiation for IT Managers 
  38. Effective Facilitation Skills 
  39. Effective Interpersonal Communication for Business Professionals 
  40. Effective Management 
  41. Effective Presentations 
  42. Effective Recruiting Strategies 
  43. Effective Time Management 
  44. E-mail Etiquette 
  45. E-Mail Management 
  46. Emotional Intelligence for Business Professionals 
  47. Emotional Intelligence Works 
  48. Employee Motivation and Performance Management 
  49. Employee Performance 
  50. Empowerment 
  51. Event Planning for Everyone 
  52. Excellence in Customer Service (Advanced) 
  53. Excellence in Service: Advanced
  1. Facilitating Meetings Effectively
  2. Facilitation Skills for Team Leaders
  3. Finance and Budgeting Essentials for Business Professionals
  4. Financial Analysis
  5. Financial Essentials
  6. Grammar Essentials
  7. Handling Difficult People and Situations
  8. Handling the Difficult Employee
  9. Harnessing Innovation Within Teams
  10. High Performance Hiring
  11. Hiring Top Performers
  12. HR Optimization
  13. Improving Peer Relationships
  14. Interviewing Skills for Management
  1. KAZ (Keyboarding A to Z) + Speed Builder CD
  2. Leadership Skills for Women
  3. Leading Honorably
  4. Leading Virtual Teams
  5. Learning to Lead
  6. Managing Anger
  7. Managing Conflict
  8. Managing Innovation and Creativity
  9. Managing Organizational Goals
  10. Managing Project Teams
  11. Measuring Customer Satisfaction
  12. Meeting Skills for Leaders
  13. Memory Skills in Business
  14. Motivating at Work
  15. Motivating your Employees
  16. Motivation: Identifying, Planning, and Implementing
  17. Negotiating Skills
  18. Negotiation Basics
  19. Networking for Success
  20. New Product Introduction
  21. Office Politics
  1. Performance Management
  2. Performance Under Pressure
  3. Personal Counseling
  4. Positive Work Environment
  5. Practical Leadership
  6. Presentation Skills
  7. Presentations: Preparing Developing and Delivering
  8. Preventing Workplace Violence
  9. Problem Solving for Teams
  10. Problem-Solving Skills
  11. Process Improvement
  12. Professional Selling
  13. Professionalism in the Office,
  14. Project Management
  15. Putting Diversity to Work
  16. Quality at Work
  17. Quality Customer Service
  18. Risk Management – Safeguarding Company Assets
  19. Risk Taking
  20. Sales Management
  21. Sales Negotiation
  22. Sales Skills: Basic
  23. Sexual Harassment in the Workplace
  24. Starting Your New Business
  25. Stepping Up to Supervisor
  26. Strategic Planning Skills
  27. Stress Management
  28. Successful Self-Management
  29. Successful Strategic Planning
  30. Supervising for Success
  31. Telephone Courtesy & Customer Service
  32. Telephone Skills from A to Z
  33. Telephone Skills that Satisfy Customers
  34. The Administrative Assistant
  35. The Excellent Call Center Representative
  36. Twelve Steps to Self-Improvement
  1. Understanding Financial Statements
  2. Understanding Leadership Competencies
  3. Understanding Organizational Change
  4. Vocabulary Improvement
  5. What Good Managers Do
  6. Winning at Human Relations
  7. Winning the Inner Game of Selling
  8. Working Together
  9. Writing Business Proposals and Reports eBook
  10. Writing Effective E-Mail
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